Privacy Policy

1. Introduction

Kowbi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our studio booking and kiosk management platform.

2. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Studio business information (studio name, address, operating hours)
• Payment information (processed securely through Stripe)
• Client booking information (names, contact details, booking times)
• Photos captured during kiosk check-in/check-out (if enabled)

Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our booking and kiosk services
• To process payments and transactions
• To send booking confirmations and notifications
• To improve our platform and develop new features
• To provide customer support
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Stripe (payments), email providers, cloud hosting
• Studio owners: Client booking information is shared with the studio you book with
• Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Booking records and associated photos are retained according to studio owner preferences. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

8. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how our platform is used. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@kowbi.io